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Workitect Competency Dictionary

(Available in English, Spanish, French, German, and Italian)

People Competencies

The Leading Others Clusters
  1. Establishing Focus
  2. Providing Motivational Support
  3. Fostering Teamwork
  4. Empowering Others
  5. Managing Change
  6. Developing Others
  7. Managing Performance
  8. Fostering Diversity
    9. The Communicating and Influencing Cluster
  9. Attention to Communication
  10. Oral Communication
  11. Written Communication
  12. Persuasive Communication
  13. Interpersonal Effectiveness
  14. Influencing Others
  15. Building Collaborative Relationships
    16. Business Competencies
    The Preventing and Solving Problems Cluster
  16. Diagnostic Information Gathering
  17. Analytical Thinking
  18. Forward Thinking
  19. Conceptual Thinking
  20. Strategic Thinking
  21. Technical Expertise
    22. The Preventing and Solving Problems Cluster
  22. Initiative
  23. Entrepreneurial Orientation
  24. Fostering Innovation
  25. Customer Orientation
  26. Results Orientation
  27. Thoroughness
  28. Decisiveness
  29. Business Acumen
  30. Global Perspective
    31. Self-Management Competencies
  31. Self Confidence
  32. Adaptability
  33. Personal Credibility
  34. Flexibility
  35. Personal Accountability
Two Examples
17. ANALYTICAL THINKING
Definition: Approaching a problem by using a logical, systematic, sequential approach.
  1. Makes a systematic comparison of two or more alternatives
  2. Notices discrepancies and inconsistencies in available information
  3. Identifies a set of features, parameters or considerations to take into account, in analyzing a situation or making a decision
  4. Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail
  5. Weighs the costs, benefits, risks, and chances for success, in making a decision
  6. Identifies many possible causes for a problem
  7. Carefully weighs the priority of things to be done
34. FLEXIBILITY
Definition: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.
  1. Is able to see the merits of perspectives other than his/her own
  2. Demonstrates openness to new organizational structures, procedures, and technology
  3. Switches to a different strategy when an initially selected one is unsuccessful
  4. Demonstrates willingness to modify a strongly held position in the face of contrary evidence
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