Develop a Competency Framework for an Integrated HR & Talent Management System
An integrated human resources or talent management system is a comprehensive set of human resource functions and programs that share a common architecture or "language" and are organized to complement and reinforce one another.
We help organizations develop competency frameworks, models, and applications that connect human resource strategies with business strategies. Each of our consultants has at least thirty years of experience in competency-based human resources, talent management, organization development, instructional design, and leadership development.
Review examples of our demonstrated capabilities
Competency Model Building Process
Consulting Projects Completed
Our consultants have successfully completed projects for a variety of small, medium, and large-size global organizations, in the public and private sector, focusing on competency models and applications for management, professional, and technical positions.
View examples of completed projects
Launching a Project: Conceptualizing the Approach
The first key step in a consulting project is to decide if and how a project should go forward. It is step 1 in our 6-step process as taught in our Building Competency Models workshop. It includes:
- Thinking through the need
- Clarifying the need through discussions with the sponsor and other key
- Developing an approach
- Gaining the sponsor's support for the approach
Assessment and Selection
Use interviews, assessment centers, and tests to determine a person's competencies and how those competencies match up to the competency requirements of a job.
Ensure that the right person is placed in the right job at the right time. Identify a pool of ready replacements for key jobs, and provide employees with clearly defined career paths and a process to optimize their advancement.
Shift the emphasis of appraisal from organization results achieved to employee behaviors and competencies demonstrated.
Training and Development
Use a different technique from that of traditional, knowledge-based training programs. Follow a five-step competency-acquisition process, which begins with the knowledge component and ends with on-the-job application.
Process of Building a Talent Management System
The process requires analysis and planning, model-building, developing applications, and maintenance. Read more (PDF)
Practical Questions To Answer before Building Competency Models
When planning the development of a competency model or models, there are practical considerations that affect the design of the project, the format and content of the competency model, and the success of the project's implementation. The following seven questions may be useful to professionals responsible for planning and implementing:
- What HR application should be included in the initial model building project?
- What will the key users of the model need from it?
- How should key stakeholders be involved?
- How extensive should the data collection be?
- How should research be balanced with intuitive approaches?
- What format of behavioral descriptors will best suit the application?
- How can additional, future competency models be accomodated?
"Workitect brought a significant amount of practical expertise in Competency Model design to the table. This helped us decide on what the best approach would be early into the project, given our particular corporate culture and context. Workitect was able to present alternatives that felt right for us, without feeling like we were getting "off the shelf" products." Ruben Decoud Manager, International Human Resources, Mary Kay Inc
"My organization uses the Workitect methodology for writing competency models because it's structured enough to give us direction, but the many tools provided also allow for flexibility. You're not forced into using a cookie-cutter approach when you're faced with time constraints or the complexities that often arise when you're trying to pinpoint success factors for highly technical or ever-evolving jobs. The models we designed using the Workitect approach helped our company revamp our entire performance development process." Mary Kay LaBrie, Corporate Trainer, SCC SoftComputer