Workitect Competency Dictionary

    Competency Dictionary

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    Competency Dictionary with Definitions and Behavioral Indicators (Specific Ways of Demonstrating the Competency) Available in English, Spanish, French, German, and Italian versions.

    Full Dictionary (English version) includes each competency by Role Level (Director/Executive – Supervisor/Manager – Professional/Expert) and Level of Proficiency (Basic – Proficient – Advanced)


An Example of the Description of Each Competency


    Definition: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.

    1. Asks about the other person’s personal experiences, interests, and family
    2. Asks questions to identify shared interest, experiences or other common ground
    3. Shows an interest in what others have to say; acknowledge their perspectives and ideas
    4. Recognizes the business concerns and perspective of others
    5. Expresses gratitude and appreciation to others who have provided information, assistance or support
    6. Takes time to get to know co-workers, to build rapport and establish a common bond
    7. Tries to build relationships with people whose assistance, cooperation and support may be needed
    8. Provides assistance, information and support to others, to build a basis for future reciprocity


Learn more about using these competencies to create:

  • A competency framework for your organization
  • Competency models for specific jobs or job categories
  • Competency-based HR and talent management applications

Or call us at 800.870.9490

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Client Testimonials

“Excellent training for all levels of experience, from entry level to upper management. I’ve taken courses on recruitment and selection and this was an excellent condensed version.”  Recruiter – Non-Profit Organization

“Workitect is an excellent leader in Competency Modeling. The instructors are very knowledgeable and skillful at teaching the modeling process, and the importance of the process in helping organizations to move forward.”  Human Capital Analyst – U.S. Government

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