Building Competency Models Program Sequence & Agenda

Online Webinar I


  • Overview of workshop, utilizing a 6-step model building process
  • Competencies: what are they?
  • Research and background
  • What is a competency model
  • Criteria for a good competency model
  • Value and benefits of job competency models

Online Webinar II


Step 1 - Conceptualizing the Project

  • Thinking through the business need
  • Clarifying the need with the sponsor
  • Developing an approach
  • Gaining the sponsors support for the approach
  • Three approaches to competency model building

Step 2 - Project Planning

  • Stakeholder analysis
  • Structure of the project plan

Live Workshop


Day One

Review of Webinars (Overview, Step 1, & Step 2)

Step 3 - Data Collection

  • Data collection tasks
  • Primary data collection methods
  • Secondary data collection methods
  • Complete data gathering exercises

Step 4 - Data Analysis and Coding

  • General approach for analyzing data
  • Analyzing data from job analysis interviews
  • Analyzing data from structured event interviews
  • Integrate data from all sources
  • Target data exercise
  • Coding Exercise
  • Analyzing data from resource panels

Day Two

Step 5 - Building the Competency Model

  • Select a set of competencies
  • Create behavioral indicators
  • Identify clusters
  • Prepare draft of model
  • Review with sponsors

Step 6 - Developing Applications

  • Professional Development and Training
  • Selection
  • Performance Management
  • Succession Planning
  • Compensation, Culture change
  • Group discussions on specific applications

Step 2 - Project Planning (revisited)

  • Project planning worksheet
  • Project planning exercise (own project)
  • Complete planning exercise (own project)

Summary and Program Wrap-up

  • Summary exercise
  • Final issues and wrap-up

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